Privacy Policy
Last updated: October 1, 2026
This Privacy Policy describes how Litora collects, uses, stores, and protects your personal information when you use the Litora mobile application (Android) and the web portal at litora.in.
By using Litora, you agree to the collection and use of information in accordance with this policy.
For privacy-related inquiries: legal@litora.in | contact@litora.in
1. Information We Collect
Information You Provide
- Account information: Name, email address, username, and profile photo.
- Profile details: Bio, educational background, professional affiliation, institution, social links, and any additional information you choose to add to your profile.
- Published content: Articles, posts, short updates, poems, research notes, and any other content you create and publish on Litora.
- Communications: Messages sent through Litora's in-app chat and direct messaging features.
- Event participation: Registration details and attendance data for webinars and events you join or host on Litora.
Information Collected Automatically
- Device information: Device model, operating system version, and device identifiers.
- Usage data: Content viewed, time spent, interactions, and general navigation patterns within the app.
- Notification tokens: Device tokens used to deliver push notifications to you.
- Reading history: Content you have engaged with, used to personalise your discovery experience.
- Crash and diagnostic data: Error reports and performance data used to improve app stability (via Firebase Crashlytics).
- Analytics data: Aggregated, anonymised usage events (such as screen views, feature interactions, and session duration) collected via Firebase Analytics (Google LLC) to help us understand how users engage with the platform and improve the experience.
2. Device Permissions
The Litora Android app may request the following device permissions. Each permission is requested only when the relevant feature is explicitly initiated by the user.
| Permission | Android API Level / Identifier | Why it is needed |
|---|---|---|
| Internet access | INTERNET | Required to connect to Litora cloud services and load content |
| Camera | CAMERA | Used to take profile photos or capture visual media directly from within the app |
| Access photos and images | READ_MEDIA_IMAGES / Storage | Upload profile photos, article header images, and visual illustrations |
| Record audio | RECORD_AUDIO | Used during interactive live voice webinars, meet sessions, and events |
| Legacy storage access | READ_EXTERNAL_STORAGE (max API 32) | Media file access on older Android OS versions |
| Manage audio settings | MODIFY_AUDIO_SETTINGS | Adjust volume and speaker routing during live voice sessions |
| Vibration | VIBRATE | Haptic feedback for notifications and essential user interactions |
You may decline or revoke any permission at any time through your device settings. If you do, features dependent on that permission will simply be unavailable. No permission data is ever sold or shared with unauthorized third parties.
3. How We Use Your Information
- To create and manage your secure Litora account.
- To publish, index, and distribute the content you create across the platform.
- To enable in-app messaging, live webinars, and collaborative community features.
- To send you push notifications for account security, mentions, and updates.
- To personalise your content discovery and reading experience.
- To maintain and improve the performance, security, and reliability of the platform.
- To comply with applicable legal obligations and enforce our Terms of Service.
Litora does not sell, rent, or monetize your personal data with third parties for commercial advertising.
4. Data Storage and Infrastructure
Your account data, published writings, messages, and social graph are stored securely in India-based cloud data centres through Google Cloud / Firebase infrastructure. Litora has specifically configured its primary data storage to keep core user data within India.
Media files you upload (such as profile avatars and article illustrations) are served via secure global content delivery networks (CDNs) to ensure fast loading times globally. CDN edge nodes cache public images globally for delivery speed, while your private user account records remain securely housed in India.
5. Third-Party Services and Processors
Litora partners with industry-leading cloud service providers for core functionality:
- Google Cloud & Firebase (Google LLC):
- Firebase Authentication: Secure user identity management and login.
- Cloud Firestore & Storage: Secure cloud database and encrypted file storage.
- Firebase Crashlytics & Analytics: Diagnostics and anonymized aggregate telemetry to ensure app stability. Governed by Google Privacy Policy.
- LiveKit Inc.: Real-time end-to-end encrypted WebRTC audio and video streaming infrastructure for live interactive meetings and webinars.
6. Data Retention and Account Deletion
- Retention: Your data is retained for as long as your account remains active.
- Account Deletion: You have the absolute right to delete your account and all associated personal data at any time.
- In-App: Go to Profile > Settings > Delete Account.
- Web Request: You can request permanent account and data deletion directly via our web portal at litora.in/delete-account/.
- Email Request: You may also email legal@litora.in from your registered email address with the subject "Delete My Account".
- Processing Time: Upon receiving your deletion request, all personal data (profile, credentials, private messages, and unpublished drafts) will be permanently and irreversibly purged from our active databases within 30 days, except where minimal transaction or compliance logs must be retained pursuant to applicable Indian law.
7. Your Rights Under DPDP Act, 2023
Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable laws of India, you possess the right to:
- Access: Request a summary of personal data held about you and processing activities undertaken.
- Correction: Rectify inaccurate, misleading, or outdated personal information.
- Erasure: Seek permanent erasure of your personal data when no longer necessary. Visit litora.in/delete-account/.
- Withdraw Consent: Revoke previously granted consent for data processing at any time.
- Grievance Redressal: Register grievances directly with our designated Grievance Officer.
- Nominate: Nominate another individual to exercise your data rights in the event of death or incapacity.
To exercise any of these rights, contact: legal@litora.in
8. Children's Privacy
Litora is not directed towards individuals under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If you become aware that a child under 13 has registered without parental authorization, please alert us at legal@litora.in and we will promptly delete the account and associated records.
9. Data Security
We implement rigorous technical and organizational safeguards:
- All data in transit is encrypted using modern HTTPS / TLS 1.3 encryption.
- Encrypted storage at rest for sensitive data and authentication credentials.
- Strict role-based access control (RBAC) and Firebase security rules preventing unauthorized data queries.
While we take all reasonable steps to safeguard your information, no transmission over the internet is completely infallible, and we encourage users to maintain unique, secure passwords.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect enhancements to our features or regulatory requirements. Any modifications will be reflected with an updated date at the top of this page. Substantial updates will be highlighted via in-app notifications or registered email. Continued use of Litora following modifications constitutes acceptance.
11. Contact & Grievance Officer
For privacy questions, data requests, or compliance inquiries:
- Email: legal@litora.in | contact@litora.in
- Account Deletion Portal: https://litora.in/delete-account/
- Website: https://litora.in/
Litora is an official product developed and operated by Plantosphere (P) Limited, Dalkhola, West Bengal, India.